Returns must be received within 7 days. If more than 7 days have passed since your purchase, unfortunately we cannot offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Cost incurred to have it returned to us will be for your account.

Unfortunately, for hygienic reasons, earrings are exempt from being returned unless they are defective as well as chains. Chains, by nature, are extremely delicate and need to be handled with great care by the wearer.

There are certain situations where only partial refunds are granted: (if applicable)
– Any item not in its original condition, is damaged, or missing any parts for reasons not due to our error.
– Any item that is returned as it is the incorrect size, unsuitable or an unwanted gift. The original delivery fee will not be refunded.

We have a high demand on our jewelery so some orders may take 2-3 weeks for delivery.

Measure your own ring to determine your ring size.

Take a well-fitting ring and measure the diameter of the inside of your ring. This is your ring size.
For example: Size 18 corresponds with a diameter of 18 mm.

If you don’t have a well fitted ring to determine the ring size you can measure your finger for the correct size:

Measure your ring to determine your ring size.

Use a flexible measuring tape to measure the circumference of your finger. If you don’t have a measuring tape, use a piece of paper or string, no thicker than 0.5 mm, and then measure the length of the paper / string with a ruler. This is the circumference of your finger
Use the ring size converter chart to determine your ring size. Look at circumference mm.​

Tips to measure your ring size

– Do not measure your fingers when they are cold. Then your fingers are smaller.
– It is also not convenient to measure your finger on a very hot summer day
– If your knuckles are very large, it is best to choose a larger size..
– Measure your fingers at the end of the day.
– Please note the ring size of each hand can be different.
– If the ring has a stone, it is important to measure the size as exact as possible otherwise the ring will turn.

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925 Sterling Silver CZ Teardrop Ring
R299,00

In stock